Vaillant Logo
Intro

The right solution for your boiler fault code.

If your device displays an error code, it definitely requires professional assistance. Contact an installer immediately, and they will advise you on the necessary steps. Below is an overview of possible error codes.
Installer pointing on boiler explaining to a customer

Overview of the Vaillant boiler fault codes list

What’s the problem? Let's fix it.

How to handle common boiler fault codes

Play it safe: call an expert.

Should you notice any unusual noises, smells, or error messages from your appliance, we strongly advise against attempting to repair it yourself. Instead, contact a qualified installer as soon as possible, ideally the expert who installed the heating system. This will ensure they are fully familiar with the technology.

Boiler fault code prevention with service

Let our experts see faults before you even notice them with a regular service

Regular servicing of your heating system increases efficiency and reduces energy consumption – resulting in long-term cost savings. Annual maintenance is recommended. This helps to identify and address wear and tear early, preventing breakdowns during the winter and increasing reliability. Qualified technicians inspect burners, heat exchangers, filters, pumps, and safety features, enabling the early detection of potential hazards such as carbon monoxide. Furthermore, regular maintenance extends the system's lifespan and is often a prerequisite for warranty claims. Ideally, the heating system should be serviced before the heating season to ensure safe, reliable, and efficient operation.

Advantages of a regular service at a glance.

Of course, you can simply book your service appointment when you need it. But a missed fault code can cause equipment breakdowns in the long run and result in unnecessary costs. With regular service, you avoid failures.
  • Saving money.

    Regular checks for efficient heating and energy reduction directly lower your energy costs. Also resulting in a longer lifespan of your boiler.

  • Individual comfort.

    The service technician adjusts your heating system perfectly to your needs during every service. By that, you can always enjoy the ideal room and water temperature.

  • Safety first.

    Agree on a one-year service interval with your installer to guarantee the best care for your heating. And if the worst should happen and your heating system breaks down during the winter, you can rely on a technician who knows your heating for many years.

  • Favourite Service.

    Discuss the available service options with your local installer. They will provide you with a customized quote and advise you on which service package will protect you from high costs due to a heating system failure.

Enjoy the comfort of always being on the safe side.

Checking your heating via smartphone

Smart comfort with our myVaillant App.

myVaillant offers a range of useful functions to control and monitor your heating system – conveniently via your smartphone. For example, you can detect faults in your heating system at an early stage and prevent them from occurring in the first place.

Advantages of myVaillant at a glance.

There are a number of benefits for using myVaillant, especially when it comes to boiler fault codes:
  • Effective & simple.

    Early error code recognition on your smartphone enables quick diagnosis and problem solving.

  • Safe & reliable.

    Detect potential problems early with the Health Check feature.

  • Proactive & cost-saving.

    Always keep an eye on your heating performance and optimise energy efficiency.

  • Smart & easy.

    Benefit from the user-friendly and intuitive app even without technical knowledge.

Manage your heating with myVaillant in three steps.

1/3
  1. 1/3
    1
    Registration

    Contact your local installer to install a myVaillant connect pack**.

    **Only works with post 2006 eBUS equipped appliances. Please check the compatibility with your installer.

  2. 2/3
    2
    Establish connection

    Have your myVaillant connect installed and connect your Vaillant heating system to your WiFi.

  3. 3/3
    3
    App installation

    Download myVaillant app, register and activate your smart home subscription.

Vaillant hare holds a folding rule

Ready to optimise your heating system with the myVaillant app?

Frequently Asked Questions

Still have questions? We have the answers.

Dive deeper into efficient heating.